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Basic principles

Back to Responsible Gaming

BetMGM aims to provide the world’s safest and most innovative betting platform. With our fair and responsible product line-up, every user can play within their financial means and receive the best service possible. BetMGM commits itself to integrity, fairness and reliability and we always do our best to prevent gambling-related problems.

Together with leading research institutes, associations and counselling providers, we have developed measures that ensure a responsible, safe and reliable place for online gambling.

1. Real fairness

It is our responsibility to create a gambling environment that is founded on the spirit of fair play. The trust of our customers is fundamental to our success. Customer confidence is reliant on us safeguarding the fairness of the games and protecting our customers against fraud. We work closely with independent authorities which monitor the fairness of the gambling products we offer. When it comes to fraud and manipulation, our dedicated investigation and online monitoring teams ensure your protection.

2. Real security

BetMGM is subject to strict regulatory oversight, and we comply with a wide range of laws, rules, standards and regulations throughout various jurisdictions. Regular verification of compliance by means of independent reviews confirms that random number generators work as they should, that your deposits are kept safe in segregated accounts and that your personal data is protected.

3. Real prevention

For the vast majority of people around the world, gambling is a great source of entertainment. Unfortunately, some individuals experience problems related to their gambling, which vary in degree from mild to very severe. We are committed to identifying risks as early as possible and intervening to prevent these problems before they emerge. We have in place a Responsible Gaming framework, which includes controls to help customers to play within their limits and avoid a situation where gambling causes problems.